Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: November 16, 2025
Welcome to Salah Mate
At Salah Mate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mosque management platform, mobile application, and related services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for a Salah Mate account
- Register your mosque on our platform
- Use our donation kiosk or mobile app
- Contact us for support or inquiries
- Subscribe to our newsletters or updates
This information may include: name, email address, phone number, mosque name, address, payment information, and other information you choose to provide.
Automatically Collected Information
When you access our services, we may automatically collect certain information about your device, including:
- IP address and location data
- Browser type and version
- Device identifiers and operating system
- Usage data and analytics
- Prayer time preferences and notification settings
Donation and Transaction Information
When you make donations through our kiosk or app, we collect transaction details necessary to process your donation. We use secure, PCI-compliant payment processors and do not store full credit card numbers on our servers.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide and maintain our mosque management platform, including prayer times, donation processing, and community features
- Account Management: To create and manage your account and provide customer support
- Communication: To send you important updates, prayer time notifications, and service-related announcements
- Improvements: To analyze usage patterns and improve our services
- Security: To protect against fraud, unauthorized access, and other security threats
- Compliance: To comply with legal obligations and protect our rights
- Marketing: To send promotional materials about new features (you can opt-out at any time)
How We Protect Your Information
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure, encrypted database storage
- Regular security audits and updates
- Access controls and authentication measures
- PCI-DSS compliant payment processing
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., payment processors, hosting providers, analytics services)
- Mosque Administration: With your mosque's authorized administrators when you interact with mosque-specific features
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to you)
- Consent: With your explicit consent for other purposes
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing of your personal information
To exercise these rights, please contact us at info@salahmate.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our services
- Improve our platform performance
- Provide personalized content and features
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to our facilities and to third parties with whom we share it as described in this policy.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@salahmate.com
Website: www.salahmate.com
We are committed to resolving any privacy concerns you may have and will respond to your inquiry within a reasonable timeframe.
